Category:
Insights
Published On:
19 Jan 2026

Sarah Mousa
Marketing at Serac Group
More Than Just a Planning Portal: Why the UK Planning System Needs Technology Built for Outcomes
For 20 years, submitting a planning application has meant filling in forms, uploading documents, clicking submit, and then… waiting. Waiting to find out if your application is valid. Waiting to understand what's happening. Waiting for a decision that may come in 8 weeks or 6 months, with little visibility into why.
This isn't how modern digital services work. When you book a train ticket, you see real-time availability. When you track a delivery, you know exactly where your parcel is. But planning applications? You submit and hope for the best.
Planda Portal changes this fundamentally. We're not just another submission platform; we're building technology that makes the planning process transparent, predictable, and genuinely helpful for everyone involved. Here's how.
The Problem: Submission Without Visibility
Planning Portal revolutionised planning applications when it launched, moving the system from paper to digital. But digital submission isn't the same as digital service. Once you click submit, you enter a black box:
You don't know if your application will pass validation until the council reviews it
You can't see where your application is in the queue
You don't know what's causing delays
You find out about validation issues days or weeks later
You have no insight into what happens between 'submitted' and 'decided'
This lack of transparency doesn't just frustrate applicants. It creates inefficiency for councils too. Planning officers spend hours chasing missing documents, requesting corrections, and answering the same status update queries repeatedly.
The fundamental issue is that existing platforms were built to digitise submission, not to improve the process itself.
Innovation 1: AI Pre-Validation That Actually Helps
Imagine knowing your application has validation issues before you submit it, not weeks afterwards.
How It Works
As you prepare your application, Planda Portal analyses your documents, drawings, and forms against the specific requirements for your local authority and application type. Before you submit, you get clear feedback:
Missing documents flagged with exactly what's needed
Drawing requirements checked against local authority standards
Form completeness verified
Common errors identified before they delay your application
Learn more about our AI Pre-Validation here
Why This Matters
In Q3 2025, councils in England validated 35,921 full planning applications and 105,048 other application types. Each invalid submission means wasted time, for the applicant resubmitting, for the planning officer reviewing and requesting amendments, and for the system processing the back-and-forth.
We eliminate most of this back and forth. Applications arrive at councils ready for actual assessment, not administrative correction. Planning officers can focus on planning judgment, not document checking.
This isn't just efficiency, it's transparency. You know what's required, you know your application meets those requirements, and you can submit with confidence.
Innovation 2: Application Tracking That Shows Real Progress
Once you submit through Planda Portal, you don't disappear into a queue. You can track your application's actual progress through the planning system:
Validation status: not just 'submitted', but whether it's passed validation checks
Consultation stages: when statutory consultees are contacted, when responses are due
Assessment progress: when your application moves to case officer review
Decision timelines: realistic expectations based on application type and local authority workflow
This visibility transforms the applicant experience. Instead of calling the council every week for updates, you have real-time insight into where your application stands. Instead of guessing why there's a delay, you can see if it's awaiting a statutory response or in assessment queue.
For councils, this reduces inbound queries dramatically. Planning officers aren't fielding 'where's my application' calls, they're focused on actual planning work.
Learn more about tracking your application here
What Transparency Reveals: The Data That Matters
Here's something most people don't realise: Planning Portal tracks submissions, but not what happens afterwards. They know how many applications are submitted, but not how many are validated, approved, or refused.
Planda Portal captures the full journey. Our Q3 2025 data across England and Wales shows:
England:
35,921 full planning applications validated
29,287 approved
12,988 refused
Wales:
1,705 validated
336 approved
110 refused
Why This Data Matters to You
When you're preparing an application, wouldn't it help to know that:
Your local authority approved 82% of similar applications last quarter
The median decision time for your application type is 34 days
Common refusal reasons for applications like yours
Validation pass rates for different application categories
This is the kind of insight that helps you prepare stronger applications, set realistic expectations with clients, and understand the planning landscape you're working within.
Planda Portal doesn't just track your individual application; we provide context that makes the entire system more transparent and understandable.
Built for the Planning System Government Wants to See
Government policy is shifting decisively. The recent MHCLG and DSIT tender for AI-augmented planning decisions explicitly calls for:
Open competition in planning technology
Data-driven decision-making
Breaking legacy monopolies that have constrained innovation
Technology that delivers measurable public benefit
Planda Portal aligns perfectly with this direction. We're not defending market position, we're building the transparent, efficient, innovative platform the planning system needs.
When government talks about digital planning transformation, this is what it should look like: AI that helps before you submit, tracking that shows real progress, data that informs better decisions, and transparency throughout.
The Difference Innovation Makes
For Applicants and Agents:
Know your application is valid before submitting
Track real progress, not just 'submitted' status
Understand timelines and expectations
Access data that informs better application preparation
Spend less time chasing updates, more time on actual planning work
For Local Authorities:
Receive applications that are actually ready for assessment
Reduce validation officer workload through AI automation
Handle fewer 'where's my application' queries
Access decision-level data for performance monitoring
Focus planning officer time on judgement, not administration
For the Planning System:
Competition that drives genuine innovation
Transparency that builds public trust
Data that enables evidence-based policy
Technology that scales efficiently with demand
A platform built for 2026, not 2005
What's Coming
We're not stopping at AI validation and application tracking. Throughout the year, we're introducing features that make the planning process even more transparent. Our focus remains constant: transparency, efficiency, and genuine innovation that serve everyone in the planning system.
More Than Just Another Planning Portal
For 20 years, submitting through the planning portal has meant submission and waiting. Planda Portal changes what those words mean. We're building a platform where you know what's required before you submit, where you can see what's happening after you submit, and where data makes the entire system more transparent and understandable.
This is what planning technology should look like in 2026 and onwards. Not just digital forms, but genuine innovation that makes the process better for applicants, more efficient for councils, and more transparent for everyone.
That's not just another planning portal. That's Planda Portal.
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