“I switched to Planda Portal because I wanted something easier and quicker. That makes a real difference.”
Anthony Minchella
AI validator calibration for experienced users
Anthony Minchella has been submitting planning applications for years. He's straightforward and doesn't do fluff or overselling, so when we got on the phone, we didn't push for a glowing testimonial. We just asked him why he moved over and what he actually uses.
His answer took about four seconds. He wanted a tool that got out of his way and a financial reason to try it. We gave him both, and once he started using Planda Portal, one feature stood out immediately:
I like the auto location plan - it fills in the square metres for you.
It's a small thing, but when you're doing it on every single application, it becomes a massive time-saver. Instead of manually calculating site areas each time, the system extracts this dat afrom your site and pre-fills the relevant application forms automatically, which means less work, fewer errors, and faster submissions.
It's also the area we're pushing hardest right now. Our location plan upgrade is here, and we now use existing property boundary data to cut manual drawing down even further. Anthony's feedback helped shape that direction, and it's exactly the kind of input that keeps us building features that actually matter.
Customer service is great. You speak to somebody.
In this industry, that shouldn't feel novel, but it does. When Anthony had an issue, he didn't get stuck in a queue or bounced to a help center. He talked to someone who could actually solve it, and we're fine with that being our bar.
Planda Portal
plandaportal.co.uk
Planda Portal is a planning application platform built for UK planning consultants and agents. It combines AI pre-validation, application tracking, and time-saving automation to make submissions faster and more reliable.
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